Automation · Appointment assistant
Appointment assistant.
A customer writes "any time tomorrow?" on WhatsApp or Instagram. The assistant checks your calendar, sends the free times, takes the booking and writes it in. Before the visit, it sends a reminder. At midnight, or while you're busy with a client.
One booking, start to finish
A message at 23:40.
- Messages arrive at night too. It's 23:40 and you're closed.
- The assistant offers free times. It checks the calendar and sends open slots as buttons.
- The booking lands in the calendar. The customer picks one and it shows up in the panel.
- A reminder goes out. The customer confirms with one tap.
What it does
Every booking task that comes in by message.
Takes bookings
Finds free times by service, staff member and duration, and writes the booking when the customer picks one.
Reschedules and cancels
"Can we move it?" and "I can't make it" are handled too.
Keeps a waiting list
If the slot is taken, it adds the customer to a list and lets them know when it opens.
Answers questions
Prices, duration, address, opening hours. It says what's in your panel.
Sends reminders
A message before the visit. The customer replies "I'll be there" or "Change".
Speaks the customer's language
Turkish, English, Russian, Arabic, German, Ukrainian and Persian.
Who it's for
Any business that works by appointment.
- Hair salons
- Barbers
- Beauty salons
- Nail studios
- Skin care
- Massage
- Pilates and yoga
- Gyms and PT
- Tattoo studios
- Pet grooming
- Car wash and detailing
- Photo studios
- Private tutoring
Not on the list? That's fine. The assistant works from your calendar, not from the name of your business.
Panel
All in one calendar.
The assistant, calendar, reminders and customer book all look at the same calendar. A change in one shows up in the others right away.
- Today. The day's bookings on one screen. Tap one to mark it arrived or cancelled.
- Calendar. See the week and the month. Tap a free slot to add a booking by hand.
- Customers. Each customer's visits and notes build up here, including bookings made by the assistant.
Setup
Five questions, then the assistant is on.
Which days and hours are you open?
Enter your lunch break separately. Leave a closed day open and the assistant will book it.
Who works, and what do they do?
Tick the services each person offers.
What are your services and how long do they take?
Without a duration, the assistant can't suggest times.
Where do customers write from?
Connect your business number and Instagram business account. Not your personal number.
Write like a customer.
Message your own assistant and see the reply. This test isn't saved.
FAQ
Questions.
Which channels does it work on?
WhatsApp and Instagram. The reply goes back where the customer wrote, and the booking lands in the same calendar.
What happens to my current WhatsApp number?
We suggest a new number for the assistant. Once a number is connected to the assistant, it can't be used in the regular WhatsApp app. The number your customers know stays with you.
What if the assistant doesn't understand a message?
It shows the customer the options as buttons. It doesn't guess and book the wrong thing.
Can I add bookings by hand?
Yes. Tap a free slot in the panel. The assistant then knows that time is taken.
How do I start?
Write to us and we'll set it up together. If you have an account, log in to the panel.
Get started